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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Jacobson

Connie Jacobson

September 22, 2025

5  out of  5
rating by Connie Jacobson
"Received quick and accurate information for my renters insurance."
We responded:
"Thanks Connie! That’s what we work towards that you’d get information quickly and accurately. Thanks for the feedback!"
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Ashley Cao

September 19, 2025

5  out of  5
rating by Ashley Cao
"Mondi was extremely helpful and quick on helping me with my policy for my small business. She answered all my questions and made me feel more confident in the process! Highly recommend :)"
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Lorelei Gilmore

September 10, 2025

5  out of  5
rating by Lorelei Gilmore
"Great, friendly service."
We responded:
"Lorelei- thanks for the review! I know you know us well and we are so grateful for your loyalty and the kind words."
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H Mj

September 4, 2025

5  out of  5
rating by H Mj
"Ian Hagen was, at minimum.... "Amazing!! I've had some unknown, to me, barriers to getting insurance, yet Ian went round and round with me until He was able to finally find something that worked for me. 3 days at the DMV until I met him; Finally was able to move on with my life and car insurance. Would recommend him to Anyone, Everyone... He also makes it less painful by his genuine down to earth ability to relate to others easily, and humor our jokes; as needed. Great Agent!!! 🤗"
We responded:
"Ian does a great job onboarding our customers. Thanks for choosing us for your car and life insurance!"
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David Rhoades

September 3, 2025

5  out of  5
rating by David Rhoades
"I had one of the best experiences today with State Farm . We all know how this can go just getting a quote and getting a quote was never easier than my experience today with State Farm I especially want to thank the Lady that helped me ( I apologize for not remembering your name ) Very professional and knowledgeable bless you David Rhoades"
We responded:
"David we are so glad it was easy! Our goal is to provide a simple, straightforward experience where you feel empowered to make an educated decision about your policies at a fair cost. Thanks for the kind words!"
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Cam Hayden

July 28, 2025

5  out of  5
rating by Cam Hayden
"Mondi was a great help to me in my insurance exchange process. She made getting my insurance as close to the policies I had in Texas possible here in California. She was informative and you could tell she truly wanted to ensure I got the best service and coverage and understood things fully and completely! I’d recommend working with her to anyone!"
We responded:
"Cam- welcome! We are thankful you chose to work with us! Mondi does such a great job and has years of experience. You’re right- she definitely wants you to feel educated and empowered to make good decisions about your policies. "
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David Rutherford

July 16, 2025

5  out of  5
rating by David Rutherford
"I was so frustrated with GEICO, and needing help. I was referred to Ian, explained my situation with my GEICO. He listened, got me set up with insurance within 30 mins. I highly recommend State Farm & Ian hands down."
We responded:
"David thank you for your kind words and we are so glad you trusted us with your insurance!"
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Leah Santos

July 7, 2025

5  out of  5
rating by Leah Santos
"Sean was super helpful when it came time to update our life insurance policy and he was not pushy at all! He gave recommendations and allowed us to take our time with finalizing decisions, letting us know the different options we had and how it may affect us in the long run. Highly recommended working with him!"
We responded:
"Leah thank you for the positive feedback. We believe that this is the most important policy in your toolkit and it deserves to be treated as such. We want you to feel informed and empowered to make strong, educated decisions about what’s best for you when it comes to life insurance. Thanks for trusting us with this, and for the kind words about your experience with Sean."
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Criselda Cisneros

July 3, 2025

5  out of  5
rating by Criselda Cisneros
"Absolutely appreciated the quick reply and service I received from Mondi! We were able to customize a bundle of all the essentials that my family needed while providing the best rates!"
We responded:
"Criselda- thank you for the kind words and positive feedback. We are so glad to have been able to provide a customized auto and home insurance bundle and at a good price. "
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Pam Brady

June 30, 2025

5  out of  5
rating by Pam Brady
"Loved working with Ian. He was easy to get ahold of, responded quickly to all of my questions and we saved a ton! I’ve recommended him to my family and friends."
We responded:
"Pam- we are so glad we were able to save you money on your insurance and do it in a way that you’d share with others. We are so grateful and glad to have you! "
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Chuck McFarland

June 30, 2025

5  out of  5
rating by Chuck McFarland
"Helpful and friendly! I had the joy of talking to Sierrah, who was able to answer all my questions."
We responded:
"Thank you for the positive feedback Chuck! Sierrah does a great job helping our customers feel educated about their insurance. Glad we were able to help today!"
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kyong Lee

June 23, 2025

5  out of  5
rating by kyong Lee
"I had a great experience updating my insurance policy. The process was smooth, and the staff was very professional and helpful."
We responded:
"Kyong we are so glad the process was smooth. We work really hard to make it as easy as possible. We are grateful for your loyalty and look forward to serving your insurance for many years to come"
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Jenee Ward

June 18, 2025

5  out of  5
rating by Jenee Ward
"Just switched my Ins from a different state and give 5-stars because of the amazing customer service I have received from Sean!"
We responded:
"Jenee thank you so much for the kind words. Sean does a great job and we are so happy to have you in Oregon!"
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Reianna Hilkey

June 5, 2025

5  out of  5
rating by Reianna Hilkey
"Had great communication and understanding about everything. Stayed after hrs so I could get the information I needed."
We responded:
"Reianna- we are so glad you had a great experience! Thank you for the great review!"
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Ziriax Services

May 22, 2025

5  out of  5
rating by Ziriax Services
"I really appreciate and enjoyed speaking with Mondi. She is wonderful and helpful. I was able to switch to State farm and save money with a better coverage. Thank you Mondi!"
We responded:
"Jonathan- thank you so much for the kind words! Our favorite thing is when we save you money and give you better coverage on your insurance at the same time! Welcome to our agency! We are excited to serve you for a long time"
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Piper Jennings

May 6, 2025

5  out of  5
rating by Piper Jennings
"Mondi was super very and really nice. Looking forward to working with her"
We responded:
"Thank you Piper! Mondi does a great job for our customers. We are so glad you had a good experience"
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Jaimie Brady

May 1, 2025

5  out of  5
rating by Jaimie Brady
"Ian made the process simple and understandable. We now have better coverage at a lower cost. So glad we switched!"
We responded:
"Thanks Jaimie! We are glad you switched too! Simple and understandable, better coverage AND better price- that’s the goal! "
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Evan Brady

May 1, 2025

5  out of  5
rating by Evan Brady
"Ian Hagen did an awesome job making sure I had the right amount of coverage I needed for our family, and at a competitive rate as. He’s an asset of Ryan Gelbrich and State Farm."
We responded:
"Evan- we are so glad to have you. Ian really is a huge asset for our office and this community. Glad we were able to take care of you with both coverage and price…that’s the goal!"
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Charles Whitman

April 30, 2025

5  out of  5
rating by Charles Whitman
"Mondisa is an awesome agent. She is very knowledgeable and extremely helpful. She managed to get us a fantastic rate on our auto & home policy's."
We responded:
"Charles- we are so glad to have you as a customer! Mondi is one of the best staff members around, and she does a great job helping our community get the right coverage setup. We are excited to serve you for many years to come!"
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Eric Brady

April 30, 2025

5  out of  5
rating by Eric Brady
"It was great working with Ian! We pay less with more coverage. The whole process was smooth professional and was just what we needed!"
We responded:
"Eric! Thank you so much for the positive feedback. We love when we get to give better coverage for less money! Ian does a fantastic job helping new customers with their insurance. We look forward to serving you for a long time to come"
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Sharrie

April 17, 2025

5  out of  5
rating by Sharrie
"Great customer service! My car was in the parking lot and and wouldn't start. I popped into their office to see if they could help 15 minutes before they closed. Sierrah was very knowledgeable and let me know what my insurance would and wouldn't cover. And although insurance doesn't cover battery issues, she came out and helped me jump start my car, saving me a $75 service fee with AAA! Thank you so much, Sierrah! You rock like a rock star! 😎"
We responded:
"Sharrie! We are glad you got up and going again and nobody is surprised that Sierrah would pop right up and help. Stop by anytime!"
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Andy Squires

April 12, 2025

5  out of  5
rating by Andy Squires
"Mondi was fantastic, she helped us review all of our products to make sure we had all the appropriate coverages and all the available discounts. Highly recommend for your insurance needs"
We responded:
"Thanks Andy! We appreciate your loyalty over the years, and for trusting us with all of your insurance needs!"
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Christy Short

March 31, 2025

5  out of  5
rating by Christy Short
"Sean H was very professional is upgrading my life insurance today. I look forward to their continued expertise."
We responded:
"Christy! Thank you and welcome aboard! We are so thankful you chose us for your insurance. There are lots of choices for auto insurance and home insurance in Salem and the surrounding areas, and lots of State Farm agents even- we are thankful you chose us and will work really hard to provide you with world class customer service. Thanks again for the positive feedback about our team!"
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Tyler and Olivia Johnson

March 29, 2025

5  out of  5
rating by Tyler and Olivia Johnson
"Great experience! Ian was informative and helpful in choosing the right product for us."
We responded:
"Ian does a great job of helping our customers make informed decisions on their insurance. We are so glad this is what you experienced as well!"
Profile photo of Kim Obryant

Kim Obryant

March 28, 2025

5  out of  5
rating by Kim Obryant
"Ian, was awesome. He answered all of my questions and found the best policy for us. He explained the products and services in an excellent manner. The best thing about him was that he took the time to explain the policies in detail so that I understood them. He also helped me cancel my other policies. He went above and beyond to make sure I understood what I was getting and that's very rare these days. He was so pleasant to deal with. I will recommend State Farm to my friends and family. Thank you so much Ian for helping me."
We responded:
"Kim- we are so glad you chose to trust with you insurance. It’s very important to us that you are empowered to make educated decisions for yourself and Ian does a great job of this. We appreciate anytime you think to share us with your friends and family. Thank you again for the glowing feedback and we hope to serve for a long time to come."