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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jasmine Pierson

August 11, 2023

5  out of  5 rating by Jasmine Pierson
"I am very happy to have Karla as my new local agent. She is great! She is so patient and helpful. Thanks to her help that everything becomes so easy and stress free."

Yolanda Rodriguez

August 1, 2023

5  out of  5 rating by Yolanda Rodriguez
"state farm so far has been good to me. Karla is super helper, friendly and understanding. When i have a question she response quick. so far im having a good experience!"

Jim “Jimi” LeonGuerrero

June 16, 2023

5  out of  5 rating by Jim “Jimi” LeonGuerrero
"Friendly Staff and Amazing customer service"


May 24, 2023

5  out of  5 rating by R W
"I am pleased to write a review for my Insurance Company - State Farm and specifically for Karla Lopez who helped to write an auto insurance policy for me. She was very friendly, professional and welcoming. I explained to her up front what I was seeking as far as a rate goes. I gave her some background information regarding my history as a customer and client with another insurer and that I was dissatisfied. I liked how Karla communicated with me through her willingness to make an effort to give me what I was seeking for pricing or the rate in an auto policy for me. I was pleased with my new auto policy that she wrote and as a result I also purchased a renter's insurance policy. To all the consumers out there, I recommend that you do business with this particular State Farm Agency and don't hesitate to stop in and visit them. Happy Customer, Salem, Oregon"

T Rice

April 18, 2023

5  out of  5 rating by T Rice
"Ryan and his team are always so helpful and easy to talk to. They take customer service to a new level, which in insurance, can sometimes be difficult!"

Lauren Winters (Nex_Dex)

March 30, 2023

5  out of  5 rating by Lauren Winters (Nex_Dex)
"I want to have insurance through Ryan's office for a very long time because of the amazing call I had with Tiffany! Tiffany was supportive throughout the call, and every question was answered! This is the first office I've been with where they really care about all of my policies and take the time to make sure I know what I have! 10 out of 10! I look forward to doing business with them for a very long time. <3"


March 21, 2023

5  out of  5 rating by W T
"Update: Tiffany, Calissa, Mondi and the rest of the team have continued to be amazing with their professionalism. They have been going above and beyond with their assistance. Couldn't be any happier with the service from this office."

Tobias Tingleaf

March 7, 2023

5  out of  5 rating by Tobias Tingleaf
"I switched to Ryan's office after having some communication issues with my old agent. Everyone in Ryan's office is amazing. They listen and respond promptly and actually reach out to me to discuss issues or insurance options that may be better for my life situation. I do recommend Ryan's office to everybody who asks. You won't find better."

David Dean

February 21, 2023

5  out of  5 rating by David Dean
"He and his staff provided the best service! Fast and efficient!"

Denise Johnston

February 4, 2023

5  out of  5 rating by Denise Johnston
"Calissa is awesome! She helped me get through a tough few weeks with my car being stolen, then found by police but towed. She helped me with my claim and updating my coverage if anything like this happens again. She answered all my questions pretty quickly and empathetic to my situation. I would definitely recommend them to anyone needing auto insurance and rental coverage too. Awesome job guys to everyone else behind the scene paying my claim so fast. Denise"

Daron Hill

January 20, 2023

5  out of  5 rating by Daron Hill
"Very courteous and knowledgeable staff. Their customer service is exceptional! Very highly recommended."

Joey Speten

January 19, 2023

5  out of  5 rating by Joey Speten
"Ryan and his office have helped update our policies to make sure we’re properly covered AND save money. And when we had to file a claim (only 2 months after becoming a homeowner 😩) we simply had to call them and they got the process started for us!"

Wayne Miller

January 17, 2023

5  out of  5 rating by Wayne Miller
"this team is awesome no matter how many different times I've gone in with a problem I have always left with a solution and it immediately fixed at that point in time I cannot say enough about these people they rock!"

Jon Thorp

January 16, 2023

5  out of  5 rating by Jon Thorp
"Amazing staff and always willing to answer questions. State Farm isn’t the cheapest out there but you get quality for it. Always able to get ahold of someone and if I can’t they get back to me so quick."

Katelyn lovesmusic

January 11, 2023

5  out of  5 rating by Katelyn lovesmusic
"This is one of the best group of people to work with. I always feel like they have my best interest in mind. I get questions answered so fast and they are always so nice. Wouldn’t use anyone else."

Ashley Gonzalez

January 11, 2023

5  out of  5 rating by Ashley Gonzalez
"Ryan and his team are super friendly, very knowledgeable and will always go above and beyond to make you feel welcome. 10 out of 10 recommend!!"

Erika O'Neal

January 5, 2023

5  out of  5 rating by Erika O'Neal
"Courteous staff. They reach out to make sure there is no changes in your situation. To make sure if there is you are covered."

Tricia Smith

January 5, 2023

5  out of  5 rating by Tricia Smith
"State Farm was extremely helpful today getting me started with my condo and auto insurance. I’m saving $170 a month on auto and $800 a year on condo insurance. Thank you Ryan Gilbrich and Melissa Cherry. Friendly and great communication."

Elysha UsZapata

December 14, 2022

5  out of  5 rating by Elysha UsZapata
"They where very nice and helpful and got me what I needed right away.."

Trish Graham

December 7, 2022

5  out of  5 rating by Trish Graham
"Ryan and his team have always gone above and beyond in providing service, finding ways to save me money and keep me safe. They are quick to respond to calls and questions. They are very professional, yet their customer services leaves me feeling like I am a part of their family. I highly recommend Ryan and his team for any insurance need you may have"

Jordy Jordy

November 23, 2022

5  out of  5 rating by Jordy Jordy
"After my original agent retired I was just moved over to a random agent. I ended up moving my account to Ryan when I found out one of the ladies that worked for my first agent had gone to Ryan's office. They've been fantastic right from the start and I'd recommend them to anyone."

Debby Faulkner

November 22, 2022

5  out of  5 rating by Debby Faulkner
"I'm very impressed with this business. They are on the ball and always very prompt when replying to my needs."

Matthew Prbley

November 11, 2022

5  out of  5 rating by Matthew Prbley
"Was really really quick no hassle when I really needed help )roadside assistance)"

Donna Wade

November 10, 2022

5  out of  5 rating by Donna Wade
"I had my car stolen and they were efficient and helpful."

Lyndzie Robinson

October 23, 2022

5  out of  5 rating by Lyndzie Robinson
"Great office! The team, especially Tiffany, is so kind, insightful, and have quick responses."