State Farm® Insurance Agent Ryan Gelbrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rajean Lakson
March 18, 2025
4
out of
5
rating by Rajean Lakson
"They are thorough, respectful and great at finding discounts. Great company great people"
We responded:
"Thank you Rajean! Glad we were able to help you save some money on your insurance today!"
Sierra Hankins
March 17, 2025
5
out of
5
rating by Sierra Hankins
"Mondi was great answered all my questions and gave me lots of information it was a great experience overall."
We responded:
"Sierra- thank you so much for the feedback! Mondi does a great job helping our customers understand their insurance, and empowering them to make choices about what’s available out there. I’m glad you had a great experience!"
Abron Toure
March 4, 2025
5
out of
5
rating by Abron Toure
"I had a tree fall on my home in early January of 2024. During that same incident, we lost power to our home for 3 days in subzero temperatures. With all the related damage it has been over a year since we have been able to live in the home. A traumatic experience to say the least. Something I would not wish on anyone. However, through it all, I would like to thank Ms. Babarah Zimmerman at State Farm Insurance, she has stood out and has been a wonderful help, guiding us through these very difficult times."
We responded:
"Abron- thank you so much for your feedback. Barbara cares so deeply about our customers and we are glad you feel that. "
Chris Taylor
March 4, 2025
5
out of
5
rating by Chris Taylor
"I want to shout out at the exception customer service that we have with Ryan and staff. Thank you for your continued service and support."
We responded:
"Chris we are so thankful for you trusting us with your insurance. Thanks for the kind words!"
Shaune Hull
February 24, 2025
5
out of
5
rating by Shaune Hull
"Awesome service!Explained options and coverage in detail.Saved me $600 a year as well! Highly recommended."
We responded:
"Shaune- thank you so much for the review. It’s really important to us that our customers understand their coverages and options and feel empowered to make decisions about their car insurance and home insurance for themselves. We also love when that saves you money! Welcome!!"
Bob Grek
February 6, 2025
5
out of
5
rating by Bob Grek
"The communication was great and very informative."
We responded:
"Bob- thank you for that feedback. We do everything we can so that you feel empowered to make educated decisions about your car insurance and home insurance "
Anders Hagen
January 31, 2025
5
out of
5
rating by Anders Hagen
"I love the people here they are so nice! They are really knowledgeable about their job, so hardworking, and they helped me out so much getting just what I needed!"
We responded:
"Anders- thank you so much for the kind words! We work really hard to get to know our customers and set them up with the right insurance options for them."
Anya Mariante
January 15, 2025
5
out of
5
rating by Anya Mariante
"Ian was absolutely fabulous in helping me get set up with State Farm. This was the first time I have ever had to shop around for car insurance/renters insurance and he helped me every step of the way. He explained to me what everything meant and what it covers, listened to what I wanted and didn’t want on my plan, while also getting me the best deal. Ian was personable and kind and made this experience easy, actually fun, and much more enjoyable than I expected it to be! Highly recommend him if anyone in the area is looking for an insurance agent!"
We responded:
"Anya- thank you for that feedback! Ian really does do a great job, and we are so glad that translated to your experience. We appreciate you trusting us with your car insurance and renters insurance! "
Michelle Hickman
December 26, 2024
5
out of
5
rating by Michelle Hickman
"Sean was incredibly kind, helpful, and knowledgeable and was able to save me money for both auto and home. As a first time homeowner insurance customer, I appreciated how easy he made the process."
We responded:
"Thank you Michelle! Sean does a great job helping onboard our new customers. He’s thorough, thoughtful, and kind. We’re glad you noticed, and thank you for that feedback!"
Duane Papke
December 23, 2024
1
out of
5
rating by Duane Papke
"We were somewhat forced to go with this agent when our longtime agent retired. For the past several years now his office has never come through for us when needed. Their office is typically staffed with a skeleton staff and their office hours (when someone is there) are open at their convenience and not yours. We have been very disappointed with their service and have switched over all of our policies to a different office."
We responded:
"Duane- we may disagree with some of your statements here but we wish you the best with your new agent "
Natalya Andrade
December 3, 2024
5
out of
5
rating by Natalya Andrade
"was so grateful that ruth had amazing customer service and could direct me to the right person to help me with my policy. morgan did such a great job and was so quick with giving me a quote that was less expensive than other agencies, super grateful for these girls"
We responded:
"Natalya! Thank you for kind words. We work very hard to provide you with great customer service, and of course we like it when we save you some money on your insurance at the same time. Thanks for choosing us!"
David Campbell
November 26, 2024
5
out of
5
rating by David Campbell
"Friendly professional service. Can’t ask for anything more. 🙂"
We responded:
"David- thank you for your great feedback! We are so glad you’ve enjoyed the great customer service for your insurance. We look forward to talking again soon"
L L
November 25, 2024
5
out of
5
rating by L L
"Not much to say except they always take care of me"
We responded:
"We are so thankful you feel taken care of! Thanks for the feedback!"
ron threadgill
November 20, 2024
5
out of
5
rating by ron threadgill
"Great experience and very knowledgeable."
We responded:
"Thanks Ron! We are so glad you had a great experience. We work hard to ensure that our customers, new and old, are educated and given excellent customer service. "
Catalina Barajas
November 19, 2024
5
out of
5
rating by Catalina Barajas
"When I called I spoke with Ruth, she was so kind in helping me understand all of the insurance lingo and helped me answer a couple questions now that I’m in the search for a new insurance. Will definitely be going to State Farm once my policy is up! Thank you!"
We responded:
"Catalina- thanks for the great review. Ruth does a great job and we work really hard as a team to make sure that we give the kind of great customer service in your insurance experience that helps you feel informed and empowered when making decisions with your car insurance and home insurance. We will be here for you when your policy is up! Thanks again!"
amanda conner
November 19, 2024
5
out of
5
rating by amanda conner
"Love the people at this location! They are always so kind and helpful. Ruth was so kind and helped me with everything I needed and Kelli was amazing when I first signed up with State Farm. I won't be going back to a different insurance again."
We responded:
"Amanda! Thank you for the great feedback! We pride ourselves in providing great customer service to our customers and we hope to always deliver on your loyalty! Thanks again- and yes…Ruth is the best!"
Clayton Muller
November 14, 2024
5
out of
5
rating by Clayton Muller
"Ian was extremely professional and while getting me setup for my home insurance made sure to keep the conversation light and express interest in what was being said. Great service on his part and managed to get me squared away."
We responded:
"Clayton- thank you for your review! We work hard to make sure our process is about you and what you need for your insurance. Thanks for noticing his great customer service! We are glad to have you!"
Ashley Root
November 13, 2024
4
out of
5
rating by Ashley Root
"Quick and easy to call and get my policy changed"
We responded:
"Thanks Ashley! We always hope to provide you with great customer service and to make your auto insurance and home insurance a quick and easy experience "
Beth Schultz
November 13, 2024
5
out of
5
rating by Beth Schultz
"I had a great experience with all the staff here at State Farm!"
We responded:
"Beth we are so glad to hear it! Thanks for the feedback!"
Jacob Espinoza
November 12, 2024
5
out of
5
rating by Jacob Espinoza
"Great agency and great agent. Love their weekly features on Whats Happening Salem highlighting local businesses."
We responded:
"We’re so thankful for your friendship Jacob and all you’re doing to highlight the great things in Salem. We don’t take it lightly that you trust us to take care of your auto insurance and home insurance. We appreciate you!"
Corinthians
November 12, 2024
5
out of
5
rating by Corinthians
"Ryan's agents are always friendly, professional, and very helpful. I would recommend this agency to my friends and family."
We responded:
"Thank you so much for that review! We work really hard to make sure that our customers get the best customer service with their car insurance and home insurance, and are so glad that comes across to you!"
Mary Reese
November 11, 2024
5
out of
5
rating by Mary Reese
"Barbara was able to answer my questions and help me with my insurance issues. She is always friendly, professional and supportive. It’s a pleasure to work with her."
We responded:
"Mary- thank you for your kind works about Barbara’s great customer service. She does a great job in helping our customers with their car insurance and home insurance and we are glad that is noticeable on your end! "
Rebecca Yenne
November 7, 2024
5
out of
5
rating by Rebecca Yenne
"I absolutely adore every person that works for this local agency. Ryan and his team have been fantastic to work with for the past couple of years since we switched to his office. They are kind understanding and always help me when I need it. Barbara always answers the phone with a smile on her face and is so genuine. Thanks for being awesome!"
We responded:
"You’re the best Rebecca! We are so grateful for you and the kind words"
Donald Wood
October 17, 2024
5
out of
5
rating by Donald Wood
"Great Service and Friendly staff."
We responded:
"Donald- thank you for your review! We love our team and are so happy you’ve had great customer service for your insurance here in Salem. We appreciate your loyalty throughout the years! "
Lucas Vilches
October 11, 2024
5
out of
5
rating by Lucas Vilches
"I spoke with an agent named Viri. She was extremely patient, polite, and helped me understand everything I needed to know about my policy. Instead of up selling everything or trying to get me to buy something else (like other insurance companies), she was honest, genuine, and clear. If this is the standard of the business, I will be with State Farm for a long time."
We responded:
"Lucas- thank you for your kind words. Viry works in another office and we will pass on your feedback to her, and would encourage you to also leave your feedback there. Ashley Goodenough’s office in Hillsboro. They do a great job and we are so glad you chose State Farm for your insurance"